Technical Support
We provide world-wide supports
What We Offer
Sinobaler is proud of its innovative and creative principles and ideas being interpreted by our industrial balers. Our team of baling engineers with skillful technicians adheres to a strict quality control system to build each and every one of our state-of-the-art baler.Balers from Sinobaler are CE compliance and every baler produced in our facilities passed final in-house testing before it is shipped out to our customers world-wide. We are proud to be a preferred waste recycling equipment supplier and partner to our global customers.
Consultation and Design
Designing/Selecting the right baler or production line tailored to site and customer requirements before the sale.
Installation and Training
Offering a range of machine installation services, including on-site installation and remote video installation. Providing baler knowledge and operation training.
After-Sales Support
Providing real-time analysis and resolution of technical issues after the sale， including maintenance, spare parts supply, and troubleshooting assistance.
Our Team
Our team consists of experienced waste recycling engineers in hydraulic and mechanical fields who have been pacing with advanced technologies and focus on the designing and manufacturing of the world-class baling machines. We think outside of the box and always try to provide each customer with optimal baling solutions for his needs. We deliver what we promise on time.
User Manuals for easy and safe operation
All our balers come with comprehensive operator manuals, detailed service guides, and complimentary parts. Additionally, you will often have access to an operation demonstration video.
This ensures that you can maximize the performance and efficiency of your SINOBALER baler.
Preventative Maintenance
Cleanliness Always keep the machine clean, especially around the operation control system. Remove dust, dirt or any materials on/near the machine.
Daily
Inspection of Pipeline Damage Inspect pipeline where material enters into baling chamber for damage or obstructions
Daily
Oil Leak Detection Excessive oil on the cylinder rod is a sign that the seals should be replaced. A thin-film of oil is considered as normal. Improper tightening or adjustment of fittings may cause leaking problem. Finding the root that causes leakage early can avoid serious problems for the operation of hydraulic system.
Weekly
Lubrication Lubricate the door hinges, latches and gate guides
Monthly
Replacement of Oil Filter Replace oil filter in hydraulic system
Yearly
Refilling Hydraulic Oil Change the hydraulic oil for stable operation
Yearly
Common Problems and Solutions
| Common Problems | Possible Causes | Solutions |
| No Electrical Power | Machine is not plugged in;Power “ON” switch is off;or Fuse is burned out | Ensure machine’s power cable is connected to power supply in your facility.Turn on the power switch in electrical cabinet.Check for blown fuse in electrical cabinet, and replace with a new one. |
| Low Pressure | Pressure value set for relief valve is too low (i.e. lower than recommended safe working pressure stated on your operator Manual) | During last compression cycle with material, turn the adjustment knob of relief valve slowly and monitor pressure gauge closely. Stop when the pressure reaches the recommended value. Tighten the fixing nut connected to adjustment knob.If relief valve is not available for adjustment, try cleaning it. Replace a new relief valve if problem persists after cleaning. |
| Pump cavitation (i.e. noisy operation) | Check oil volume in oil tank and pump intake lines. If the oil level is low, refill some oil till it reaches “Best Oil Level”. Replace old or damaged pump intake lines, and ensure all clamps and fittings are tight. | |
| Filter is blocked | Check if the suction filter is blocked. If yes, please replace with a new filter. | |
| Pump may be damaged | Make visual inspection and replace if necessary | |
| Cylinder seals are worn | Disassemble the cylinder and replace seals. | |
| Cylinder rod is bent and causes sealing failure | Check cylinder rod and replace if it is damaged. | |
| Failure of pipeline sealing | Check and change O-shape seal. | |
| Machine does not work | Pump may be running in the wrong direction | Exchange any two of the motor leads in the control cabinet. |
| No hydraulic oil | Fill in hydraulic oil till it reaches “Best Oil Level”. | |
| The cylinder can move only in one direction | Valve core is stuck | Insert a small rod to push the valve core or dismantle the valve to clean. |
| The platen of the baler is not moving | Valve coil is burned out | Inspect electrical system with multimeter. If the wires are good, please check the coil in solenoid valve. But if there is no electrical signal from the circuit, please check the wiring lines. |
| Limit switch is broken. | Check limit switches with multimeter and replace the broken switch. | |
| Unable to achieve maximum bale weight | Bale height is set too low | Limit switch is adjustable, therefore move it to the highest position to achieve maximum bale size. If still unable to achieve maximum bale weight, refer to pressure gauge as it may be set lower than recommended value. |
Our extensive inventory of major parts is readily available to meet all your replacement needs. Get a part replacement here.
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